Dear Customer,
To facilitate continuous measurement and improvement of our services, we would appreciate it if you could kindly take a moment to complete this form and forward same to us by clicking on the submit button underneath.
1. Please Indicate the product/service you are currently enjoying in Kakawa Treasury Bills Backed Investment (TBBI) Government Bond Secured Investment (GBSI) Promissory Note Backed Investment (PNBI) Liquidity Multiplier Service (LMS) Advisory Services Kakawa Guaranteed Income Fund (KGIF) Discretionary Portfolio Management Services (KAM-D) Non-Discretionary Portfolio Management Service Others (pls specify) 2. How long have you been doing business with Kakawa? 0 Month - 1 Year 1 Year - 3 Years 3 Years - 5 Years 5 Years - Above 3. Would you describe your experience to date as positive? Please Select Yes No 4. Please give reasons for your answer to (3) above. 5. How long do you usually have to wait for to be attended to? Please Select 0 - 15 minutes 15 - 30 minutes 30 - 50 minutes Over 45 minutes 6. How would you rate our Relationship Managers? Attitude Please Select Poor Fair Good Very Good Excellent Knowledge Please Select Poor Fair Good Very Good Excellent Response Time Please Select Poor Fair Good Very Good Excellent Advisory Services Please Select Poor Fair Good Very Good Excellent Appearance Please Select Poor Fair Good Very Good Excellent 7. Overall, how would you rate our services? Product Please Select Poor Fair Good Very Good Excellent Processes Please Select Poor Fair Good Very Good Excellent Feedback Please Select Poor Fair Good Very Good Excellent Office Environment Please Select Poor Fair Good Very Good Excellent 8. Would you recommend our services to anyone else? Please Select Yes No 9. What areas do you strongly feel we should improve upon? 10. Please forward this form to: Please Select Personal Wealth Mgt Institutional Wealth Mgt Abuja Office Port Harcourt Office Kakawa Assest Mgt Customer Information Name Address Mobile Tel. Nos. Office E-mail
Treasury Bills Backed Investment (TBBI) Government Bond Secured Investment (GBSI) Promissory Note Backed Investment (PNBI) Liquidity Multiplier Service (LMS) Advisory Services Kakawa Guaranteed Income Fund (KGIF) Discretionary Portfolio Management Services (KAM-D) Non-Discretionary Portfolio Management Service
Others (pls specify)
2. How long have you been doing business with Kakawa?
0 Month - 1 Year 1 Year - 3 Years 3 Years - 5 Years 5 Years - Above
3. Would you describe your experience to date as positive? Please Select Yes No
4. Please give reasons for your answer to (3) above.
5. How long do you usually have to wait for to be attended to? Please Select 0 - 15 minutes 15 - 30 minutes 30 - 50 minutes Over 45 minutes
6. How would you rate our Relationship Managers?
Attitude Please Select Poor Fair Good Very Good Excellent Knowledge Please Select Poor Fair Good Very Good Excellent Response Time Please Select Poor Fair Good Very Good Excellent Advisory Services Please Select Poor Fair Good Very Good Excellent
Appearance Please Select Poor Fair Good Very Good Excellent
7. Overall, how would you rate our services?
Product Please Select Poor Fair Good Very Good Excellent Processes Please Select Poor Fair Good Very Good Excellent Feedback Please Select Poor Fair Good Very Good Excellent Office Environment Please Select Poor Fair Good Very Good Excellent
8. Would you recommend our services to anyone else? Please Select Yes No
9. What areas do you strongly feel we should improve upon?
10. Please forward this form to: Please Select Personal Wealth Mgt Institutional Wealth Mgt Abuja Office Port Harcourt Office Kakawa Assest Mgt
Customer Information
Name
Address
Mobile Tel. Nos. Office
E-mail
